FAQ

Questions About Our Theater

When do new movies come out?
Most movies are released on a Friday. However, a movie studio can release a movie any day of the week.

Why didn’t you play a specific movie this week?
We strive to show all new releases, unfortunately this is not always possible due to the number of screens at a specific theater compared to the number of movies released for a week or because of decisions made by the film studios releasing the prints.

Can I bring in outside food and drink?
No. Outside food and drink are not allowed in our theaters.

What is your policy on electronic cigarettes, IE: Vaping?
We are a tobacco free establishment, (Cigarettes, chewing tobacco, etc.) This also includes the use of electronic cigarettes. Electronic cigarettes are very distracting for other guests and are therefore not allowed in any of our theaters.

Is there a curfew policy?
We have an Parental Escort Policy – After 6:00 PM all guests under 18 must be accompanied by an adult over 21. Guests should be ready to show your ID at the theater.

What is your ticket policy on children under 2 years of age?
For the first two weeks of a films engagement, all customers are required to have a ticket. This includes those under two years of age. On the third week of a films engagement, and all weeks thereafter, children under 2 years of age are not required to have a ticket as long as they do not occupy a seat.

What is the age for your Child rate?
Ages 12 and under.

What is child policy for rated R films?
After 6:00 PM children, 6 years old and younger, are restricted from rated R films.

What is the age for your Senior rate?
Ages 60 and over.

What is our Code Of Conduct policy?
Our code of conduct is located here.

Do you have a bag policy?
Security issues have become a daily part of our lives and Century Square Luxury Theaters wants our customers and staff to feel comfortable and safe when visiting or working in our theaters. In that regard, as a general rule, all backpacks, packages and large bags of ANY KIND are subject to inspection*. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety.

* Please note that we reserve the right to modify this policy periodically as necessary to ensure, to the extent possible, the safety of our guests and staff.

Questions About Assigned Seating

What is assigned seating?
Assigned seating is where each seat location is designated by a specific aisle letter and row number unique to each theater. For example, theater #4 has Seat A15. There is no other seat with this A15 combination in theater #4. This allows our customers to know exactly where they will be sitting during their film.

Why did you make all seats assigned seating?
Assigned seating is here to help you enjoy your movie going experience. Assigned seating allows you the comfort of knowing you do not have to rush to the theater to get your seats. With assigned seating you know your seat will be waiting for you when you arrive. Combine this with purchasing your ticket online and you are set to have a stress free movie going experience.

Do I have to sit in my assigned seat?
Yes, each ticket is for a specific seating location. If you do not sit in your specific seat then you are sitting in someone else’s seat and will be asked to return to the seat listed on your ticket. However, should you not like your assigned seat, you may ask an employee help you switch to another available seat.

Can I change/move seats?
Yes, should you not like your assigned seat, you may ask an employee help you switch to another available seat.

Questions About Century Pub

What time does the Century Pub open?
Our hours are 1:00 PM to 10:00 PM – Friday through Sunday AND 4:00 PM to 10:00 PM – Monday through Thursday.

Why does each customer need to show their ID every time they buy an alcoholic drink?
Customer safety and satisfaction are our highest priority. In order to achieve this, we feel it is important to maintain consistency in our ID policy and check each customer each time they order a drink. This allows us to be confident all drinks are served to patrons 21 years old or older. Our customers can be confident knowing underage drinking will not occur at our complex.

Questions About This Website

Who do I contact if I have a website related problem? Email the webmaster at admin@centurysquareluxurycinemas.com

Questions About The Ratings System

When did the rating system get started?
The Rating system went into effect on November 1, 1968.

What is the purpose of the rating system?
The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling parents to make judgments on movies they want or do not want their children to see.

Do the ratings indicate if a movie is good or bad?
No; the system is not designed to serve the function of “critic.” The ratings do not determine or reflect whether a film is “good” or “bad.” The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance–leaving the decision-making responsibilities to the parents.

Who gives movies their ratings?
Parents give the movies their ratings – men and women just like you. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents would consider the most appropriate.

What criteria do they use to determine a movie’s rating?
The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Also assessed is how each of these elements is employed in the context of each individual film. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given.

What do the ratings symbols mean?
G – General Audience. All ages admitted. This signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions.

PG – Parental Guidance Suggested. Some material may not be suitable for children. This signifies that the film rated may contain some material parents might not like to expose to their young children – material that will clearly need to be examined or inquired about before children are allowed to attend the film. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels.

PG13 – Parents Strongly Cautioned. Some material may be inappropriate for children under 13. This signifies that the film rated may be inappropriate for pre-teens. Parents should be especially careful about letting their younger children attend. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; one use of the harsher sexually derived words may be heard.

R – Restricted – Under 17 requires accompanying parent or adult guardian (age varies in some locations). This signifies that the rating board has concluded that the film rated contains some adult material. Parents are urged to learn more about the film before taking their children to see it. An R may be assigned due to, among other things, a film’s use of language, theme, violence, sex or its portrayal of drug use.

NC17 – No One 17 and Under Admitted. This signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, or scenes of excessive violence. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic.
Is the rating system a law?
No, the rating system is strictly voluntary and carries no force of law.

Can a rating be changed?
Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision.

Do all movies have to be rated?
No. Submitting a film is purely a voluntary decision made by the filmmakers. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied.

Who enforces the ratings?
While the decision to enforce the rating system is purely voluntary, the National Association of Theatre Owners estimate that the majority of theaters observe the Classification and Rating Administration’s guidelines.

What else can parents do?
Parents are urged to learn as much about a film as possible before they permit their children to attend. Reading reviews and feature articles or speaking with your theater manager and friends are good ways to gather information in addition to the ratings.